Office Closure Dates:

January 28 to February 2, 2025

We would like to inform you that our office will be closed for the Chinese New Year holidays from January 28 to February 2, 2025. We will resume normal operations on February 3, 2025.During this period, please note that responses to both email and phone inquiries may be delayed. We appreciate your patience and understanding, and we assure you that we will respond as soon as possible upon our return. As we celebrate this festive season, we would like to take this opportunity to wish you a Happy Chinese New Year in advance! May the Year of the Snake bring you and your loved ones joy, prosperity, and good health.

Thank you for your understanding, and we look forward to reconnecting with you after the holiday!

Chinese New Year is just around the corner, and it’s time to get ready for a festive season filled with family, feasts, and fun! But with all the excitement, safety should still be top of mind! Whether you’re busy decorating, cooking, or lighting firecrackers, accidents can happen. That’s why it’s important to be prepared with some first aid know-how to keep everyone safe and sound.

In Singapore, roadworks, construction, and events that temporarily affect traffic flow are inevitable. However, with proper traffic control, we can prevent accidents, ensure smooth traffic flow, and safeguard the public. This is where the Basic Traffic Control Course (BTCC) comes in.

The Basic Traffic Control Course (BTCC) is aligned with the Land Transport Authority (LTA) Code of Practice for Traffic Control at Work Zones. This ensures that participants are trained according to the latest standards and regulations for managing traffic around construction sites and other work zones. It’s a specialized training program designed for individuals responsible for traffic control during construction, roadworks, and other events requiring temporary traffic management.

In today’s ever-evolving workplace landscape, ensuring safety is paramount. Organizations in Singapore must prioritize effective risk management (RM) to foster a safe environment for their employees. A well-structured RM plan not only ensures compliance with Singapore’s regulations but also cultivates a culture of safety that can significantly reduce workplace incidents. This blog explores how implementing a robust RM plan can enhance workplace safety and health standards, with insights from our bizSAFE Level 2: Develop a Risk Management Implementation Plan course.

The Foundation of Risk Management

At the heart of effective workplace safety is a solid understanding of risk management principles. In Singapore, the Workplace Safety and Health (WSH) Act and associated RM regulations provide the legal framework for organizations to identify, assess, and mitigate risks. The bizSAFE program, a key initiative by the Workplace Safety and Health Council, plays a crucial role in helping organizations comply with these regulations. By understanding these core principles, businesses can adopt a proactive approach to safety, extending beyond mere compliance.

Identifying Hazards

The first step in any RM plan is hazard identification. This involves systematically evaluating the workplace to uncover potential risks that could harm employees. Common hazards in Singaporean workplaces include physical dangers, chemical exposure, ergonomic issues, and psychosocial factors. Through our bizSAFE Level 2 course, participants learn to use various tools and techniques to assess these hazards effectively. With the diverse range of industries in Singapore, from construction to manufacturing and office environments, identifying these risks is essential for reducing workplace accidents.

Competition is fierce, and everyone’s vying for the next big thing, so building strong customer relationships is no longer something optional – it’s a must. 

Whether you’re running a hawker stall or a high-tech startup, developing solid connections with your customers can make a huge difference in your business’ long-term success. Let’s take a look at the key benefits of forging these meaningful bonds!

In Singapore’s fast-paced retail world, customer service is key to standing out — and active listening is one of the best ways to do just that! When retail staff actually listen to customers, they can provide better solutions, making customers feel heard and valued. This leads to happier shoppers, more return visits, and hey, who doesn’t want a loyal customer who keeps coming back?

As we enter the new year, ensuring a safe workplace is paramount. While not every employee may require formal first aid training, everyone can contribute to providing basic first aid during emergencies. In Singapore, it is especially important to note that every workplace with more than 25 employees must have at least one competent occupational first aider readily available on each shift. This requirement is outlined in the Workplace Safety and Health (First-Aid) Regulations. Failure to comply with this regulation can result in significant penalties, including fines not exceeding $20,000 for each violation.

To ensure compliance and preparedness, organizations should invest in an occupational first aid course. Here are five essential first aid skills that every employee in Singapore should be confident in performing.

myResponder App

Download the myResponder App Now

The myResponder app, developed by the Singapore Civil Defence Force, is a mobile application designed to alert members of the public to nearby cardiac arrest cases and minor fires.

For cases of sudden cardiac arrest:

Reporting Cases:
Users can report sudden cardiac arrest cases through the “Call 995” button on the app. This sends their geolocation to SCDF’s 995 Operations Centre, enabling faster dispatch of emergency resources. Dispatchers will also provide CPR instructions over the phone.

Responding to Cases:
When SCDF’s 995 Operations Centre receives the geolocation of a case, they send an alert to Community First Responders (CFRs) within 400 meters of the location. The app guides CFRs to the scene to assist with CPR and helps them locate the nearest AED before proceeding to the reported location.

Link to youtube myResponder app

 

Please be informed that our office will be closed for the Chinese New Year holidays, starting from 9th February and will reopen on 13th February.

During this period, responses to emails enquiry may be delayed. We appreciate your patience and understanding and will get back to you as soon as we can upon our return.

We would like to take this opportunity to wish you a Happy Chinese New Year in advance! May this New Year bring you and your loved ones happiness, prosperity, and good health.

Thank you and we look forward to connecting with you after the holiday.